10 Golden Rules
Compass Tours Incoming & Top Tours Travel - as a member of Euromic - is comitted to follow these standards:
> Understand the needs of both their clients as well as the program participants
> Strive to create innovative, yet operationally viable, programs
> Have an intimate knowledge of their destination and are up-to-date on the latest developments
> Are highly recognized in their own country and enjoy good relationships with peers and suppliers
> Respond promptly and thoroughly to all requests
> Maintain a continuous presence, and are accessible throughout each program
> Perform as "orchestral leaders" harmonizing all requested services
> Have the capacity and flexibility to respond promptly and effectively to unforeseeable situations
> Serve as a professional consultants to their clients, dedicated to the successful achievement of the program’s objective
> Are committed to maintaining integrity and high ethical standards with all parties involved while providing the best possible service
